Virgin's broadband speeds and packages: Via its own broadband network, which uses DOCSIS® 3 cable technology, it has the fastest average download speeds of all the UK’s main ISPs of 1,130Mbps. No, you can keep using the same phone you’ve always used. How long will the QuickStart installation take me? WiFi Hub - 30 mins. 83 per day if we don’t install your services on the promised day until installation’s completed. When you move, if you are keeping the same services, you should take all your. If you had an Ethernet cable and/or a phone cable previously connected, plug those in too. BT. These are arrival timeslots. Virgin asks for at least 30 days notice to take your supply over to your new home and complete the Virgin Media moving home process. When you’re booking your move, let us know if you want to choose a new package for your new home. For example: 50MB / (10Mb/8) = 40 seconds. Virgin offers speeds ranging from just 50Mbps to over 1000Mbps with its Gig1 package to all its customers. per month and watch the hottest live and on-demand content, anytime and anywhere. Install your Boosters. 3 – New Build Site Drawing Guidelines 4 – New Build Best Practice Guidelines 5 – Chamber Sizes and Approved Lids 6 – Preformed vs Brick Chamber Construction 7 – Monobox® Chamber Assembly 8 – Modula® Chamber Assembly 9 – Fortress® Chamber Assembly 10 – Ultima® Chamber Assembly 11 – Brick Built Chambers 12 – Residential Termination BoxTo help protect against online threats, all Virgin customers can get Virgin Media Internet Security for all the family’s smartphones, tablets, or computers. Using a how-to video and clear help guides to upgrade or install your new TV, home phone and broadband service yourself. Up to 3 WiFi Pods if needed. Connect the Power supply to the back of the Virgin TV box. You'll see this icon when we think it'd be helpful for you to pause the video. Virgin Media M350: 362Mbps download, 36Mbps upload. At least 30Mbps download speeds in every room or £100 one-off credit. Hello, No we weren't offered self install, and the technician had to install the line today as he mentioned needing to drill through the wall. Further exclusions & legal stuff apply. max 50Mbps upload speed. If you are moving abroad, we will have to cancel your Virgin Media subscription in Ireland. Mark as New;. I telephoned Virgin Media on 14 May to register a complaint and was told that the installation manager for the area would contact me that day. So I've emailed him this morning on the extreme long shot that he has some sort of local knowledge about the cable rollout and what might be causing the delay. Usually your engineer will use the hole from your existing phone line. Connection times. From there, you can book a service engineer and have them come out to assist you with either repairing your faulty Virgin Media wall socket or installing a new one for you. How to install your Virgin TV | Virgin MediaInst ll tion guide 3 Inst ll Virgin Bro db nd 4 Inst ll Virgin TV 5 Inst ll Virgin Phone 1. It'll take just over 30 minutes. In order to comply with the Automatic Compensation Scheme (“The Scheme”), this policy outlines the provision of credits to customers in circumstances where: They experience a qualifying delay in activation of a fixed line or broadband service (defined at paragraph 1 below); or. Key words are initially, confirmed and writing. Find out when Virgin Media broadband will be rolling out in your area - if it’s not already available. Worried about online fraud and security or received a notification from us of an issue? Find support in the Security & Fraud Hub. Virgin Media offers only superfast and ultrafast broadband. £62 a month for 24 months. Virgin will charge you for the 30 day notice period, and you may also have to pay an early disconnection fee if you’re still within your contracted period. Its different packages include: M50 (54Mb) M100 (108Mb) M200 (213Mb) M350 (362Mb) M500 (516Mb) Gig1 (1130Mb) Though right now Virgin broadband is only available to 55% of the country – use our postcode checker to see if you can get it. No setup fee is available on all bundles, broadband & phone, and broadband only packages. From £ 38 a month. In his 5 plus years covering broadband, David's work has been referenced by a variety of sources including ArcGIS, DIRECTV and more. Bundle your deals: Add TV with hundreds of channels and mobile services from Virgin Media O2. then it will only take about 10 minutes - 1 or 2 hours, depending if everything stays the same or not. Big news. Broadband installation. At least 30Mbps download speeds in every room or £100 one-off credit. Claim rebates for completed homes (optional) Broadband, TV and phone deals Broadband, TV, phone and SIM deals Black Friday broadband deals Broadband no upfront cost. Set it up about an hour ago. But since then I still haven't received the pack or any tracking code from Yodel. Virgin Media logo, on the Super Hub 2 it says WPS and on the Hub 3. Unfortunately transferring numbers over are not as quick as our broadband speed. Available with M50 broadband or faster. This promotion means you won’t pay the usual setup fee of £35. No satellite dish or special skills needed to install Virgin Media. date of experience: 08 november 2023My first bill is higher than I was expecting? When your services are installed / activated you’re assigned a billing cycle in our system. £29. It has five different widely available speed options, with average speeds of 54Mbps, 132Mbps, 264Mbps, 362Mbps and 516Mbps. Push the ' Sync ' icon on the device's side for 3 seconds. Then I realise they haven’t sent a contract to me. Push the ' Sync ' icon on the 2nd booster, and the linkage lights will flash. Virgin, completely unembarrassed by a customer having a 9 month delay are content to wait until the contractors contact them, rather than chase to find out what is. A QuickStart self-install kit can arrive in 4 days (standard) or up to 14 days if we need to close someone else’s Virgin Media account at the property. Virgin Media broadband customers will be able to switch more easily from 2023. How long does switching take? Switching typically takes a maximum of 14 days, but can be longer if the provider is busy, or you need an engineer. Enter the email address or the mobile number you gave us when you joined Virgin Media. Please leave for a furtherBare in mind they have less than an hour to get the install done. A bit more expensive than Virgin's, but I'm paying for a A+ service that has only gone down twice in 2 years, for no more than 5 minutes. The new Virgin TV 360 set-top box and Mini box. TV box - 15 mins. Having a landline phone will likely require a connection charge of £20. This may take up to 2 minutes. an engineer will need to come and install it. Virgin Stream hub offering money-back for. Virgin Media Internet Security powered by F-secure Troubleshooting Get more from your kit Get more from your kit. Rob. You can give us this notice by calling freephone 1908. It may also be a button with this. Time slots are from Monday - Saturday, between 8-1pm and 1-6pm. While that may seem like a great deal for a lot more speed, all that extra speed. Minimum term applies to your broadband service, check basket for details. With this package, you can enjoy life in the fast. For more information on protecting yourself online, visit our guides on. Would it take a day or two to get up to around that? No, VM internet does not work like that, it’s immediate. However, it does mean you will be tied to that provider for the duration of the contract term, which can make things tricky if any of the housemates decide to move out. Just send a text with a description of cancellation to 07533 051809. 9 Switch on at the mains socket and then use the switch at the back of your new Virgin TV box to turn it on. When you place your order, we'll let you know whether you can choose QuickStart (our self-install option) or if you'll need one of our expert engineers. 50 a month. BT will inform you of the estimated time it will take for installation once you place an order and agree on a date for the broadband service to be installed. On trying access Virgin email via Virgin Media website - comes up forbidden in Email an hour ago; QuickStart self-install pack delivery delayed by over 1 month in QuickStart, set up and connections 3. On the day, we'll switch it on any time up to midnight and we'll do our best to make sure you don't lose service. Existing Intelligent WiFi Plus customers will be individually informed when they are moved to WiFi Max. Plus get help on things like wayleave & access agreements. Provider. 0 and phone. Excludes broadband faults and broadband network outages. Kind regards. You’ll also get an average upload speed of 52Mbps and a new Hub 4 router to go with it. EE. I know it's a how long's a piece of string type question but i would like to roughly know how long from ordering virgin do you get it installed. Wi-Fi extenders are devices that increase the range of the Hub’s wireless signal, giving you a stronger and more stable connection over more of your home. 6 out of 5. Connect the Hub’s new power cable with the blue label to the back of the Hub, and plug the other end into a wall socket. You will need to provide your new address, the date in which you expect to move in, and the date on which you will be leaving your current property. This installation can be arranged through Sky and will typically cost £20. I accepted a deal on the phone on Monday, equipment came yesterday, but the new package hasn't activated yet. If you’re looking for reliable and ultrafast fibre, this Virgin Media broadband package is good value on an 18 month contract. Mobile customers can also use the app to. Further exclusions & legal stuff apply. Call costsVirgin Fibre Areas only. How to install your Virgin TV. Coronavirus: Delivery, installation and repair information >. Here's what to expect when having Virgin Media Fibre Broadband installed in your home in terms of quality of installation including wiring, cable boxes, and. This may include running new cables, or disconnecting old extension wiring and powerline adapters. Broadband speeds. Connect the Power supply to the back of the Virgin TV box. All you need to do is contact Virgin Media and explain what the issue is. Virgin Media Wall Socket Example 2. Just joined. Install Virgin TV 360 Mini box 5 mins 4 Install Virgin TV Go app 10 mins 2 Uninstall TiVo box 1 Upgrade V6 box to Virgin TV 360 30 mins. That’s why we offer award-winning Virgin Media Internet Security powered by F-Secure. It depends when you take out your package and whether free installation is currently being offered. Simply book one of our technicians to install your services or, if you’re given the QuickStart option at checkout, you can choose to set up without waiting. We'll install fibre for free but there will be charges from your chosen service provider for the broadband package and set up fee. Customers in certain areas can subscribe to its fastest deal, Gig1, which has an average speed of over 1Gbps (1,000Mbps). . Internet Members can add Virgin Plus TV to an eligible unlimited Internet plan, starting from $35 /mo. If you’re having Virgin Media installed by one our engineers, you'll be able to choose the installation day and timeslot when you place your order. Stay online with 4G broadband back-up. We all know and love the internet and TV services that can enter our homes through entry points. If you need an engineer visit to install a phone line, we’ll book one for you when you order. Hi, I'm I am in the process of purchasing a new house and would like to install the fastest virgin media broadband when I move in. For more information please visit:are four main options and all are unlimited so there's no monthly usage cap. Available on new activations. Hi, I am a new customer to Virgin Media and on April 10 I ordered the QuickStart self-install pack, with the chosen delivery date for April 15. Feel free to pause at other times, too! First, we need to get you activated. £5. Reply. Or you may be quicker than average! You won’t be involved the whole time. Moreover, you can take your services over to your new address. Check AvailabilityVirgin Fibre Areas only. Choosing an 18-month contract is always going to be the cheapest option. *Average speeds are based on the download speeds of at least 50% of customers at peak time (8pm to 10pm). Thank you, I have found where I can change the DNS, but as I am not really sure what I am doing I have put some details in but it won't accept and save. Kind regards. Engineer installations Within two working days you will receive a Welcome Pack with confirmation of your installation date. 7 3. If our technician needs to install our cables and switch your broadband over, it will take more time, but you’ll be offered the next available installation visit when you place your order. You’ll find some simple step-by-step instructions telling you how to set up each of your services. Plug the cables into the hub. You can't delete the primary Virgin Media email address until 90 days after ceasing services with Virgin Media. You’ll need an adapter to get your fibre landline service up and running. In this guide we'll take a look at the installation process for Sky whether you're going for broadband only, TV only or both broadband and TV. You can now save on Virgin Broadband’s amazing M125 package as part of its pre-Black Friday deals. If you have an other QuickStart installation from Virgin Media,. Long or short broadband contract. So in your case you were told. Installation costs depend on the package you choose, but are usually up to £60 (in general the more expensive the deal, the cheaper the new line connection fee). I have been waiting 10 weeks to have broadband installed in a house 4 doors away from where I previously had Virgin Broadband The service - 5325098Free Virgin Media Hub 5 Wi-Fi router. You’ll need to give Virgin Media at least 30 days’ notice if you want to leave, even if you’re out of contract. monthly cost. When Virgin Media was installed in my area I signed up on a deal including 200Mb broadband, weekend phone calls and maxi TV package for £45 but a year later when I tried to renew the cost for the same package plus anytime calls jumped up to £78 a month (18 month contract). £62 a month for 24 months. the pre-install date can move around just as long as the work is done before the installation date. 2. If you aren’t available, someone over 18 will need to be around. *If you’re with Virgin Media, the best thing to do is talk to us and Virgin to try and line up the switch in service. xxx. You’ll leave the Hub alone for 10 minutes and the TV 360 box for 5 minutes, while they’re sorting themselves out. From that moment, you have 14 days to cancel without penalty for whatever reason, including if it’s taking too long for your broadband to be installed. Once your existing Netflix plan ends, you can add Netflix to your Virgin Media bill when you restart your plan – either on the Virgin TV box or in. 15 if we don’t turn up on the promised day of an. No setup fee. When you switch to Virgin Media you will be given a choice of installation dates before you place your order. Different upstream speeds are available at either 2Mbps. 78. Everything you need is posted to you. We’ll send you a reminder email closer to the date too. Activate Install Virgin Broadband Install Virgin TV Install Virgin Phone Hub Do this first. The upshot of this is that if you are switching to Sky from another. Posted by u/LolItzKyle - 5 votes and 4 commentsIf no luck, call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. After that, it’s just £3 per month (or £30 a year). 90 percent of the land I worked was council ownedLeaving Virgin Media. The timescale is usually 90 days but if there is someone else in the property who hasn't had Virgin Media prior or in the last 90 days they could sign up once the current account has been cancelled. A brown box will be fitted on the outside of your flat which will have coaxial cable being fed into it. More Details. No plug. Stay up to date by checking your latest bill, previous bills, and any upcoming charges. Phone line - 5 mins. You'll be able to send that 2GB file in under 5. 123,8. Subnet prefix length 255. Apparently its system shows the installation as complete and our account as active. Virgin Media Wall Socket Example 2. Just upgraded to Gig1, all set up okay. Subject to paragraph 40 (exclusions), a Communications Provider must pay automatic compensation to a customer if it does not activate a customer’s fixed line or broadband service by 11. Your actual speed will depend on your location and phone line (for standard broadband and fibre products) and your home wiring, WiFi connection and time of day (for all products). And that’s because when you inform the broadband supplier is important. Virgin estimates that it should take around 40 minutes to complete your broadband installation. Worried about online fraud and security or received a notification from us of an issue? Find support in the Security & Fraud Hub. Lines open 8am-9pm Monday to Friday, 8am-8pm. For more information, select the. What’s in the QuickStart box? Everything you need for the service you’ve picked. xxx and on the same interface, see a public IPV6 address that start "2a0e". There are multiple broadband options in the UK – though most homes are now on. Virgin Fibre Areas only. If you need the activation number it's 0800 953 9500 - You will need to have your account and area number, and stream box serial number handy. The pre-install team (or pre-pull or whatever) came a week before to get the cable to the house. uk. Choose your package. Plug into. You’ll leave the Hub alone for 10 minutes and the TV 360 box for 5 minutes, while they’re sorting themselves out. It was previously scheduled for the 31/10/22. Installing FTTP can take up to three hours. £29. The service has been shocking: I have lost count of the number of calls to various numbers. Joining in. 18. 0 on Trustpilot, though this is actually ahead of its closest competitors. Frontier – Best for simple pricing. 255. 9 Switch on at the mains socket and then use the switch at the back of your new Virgin TV box to turn it on. This promotion means you won’t pay the usual setup fee of £35. Price includes line rental (£19 a month). Turn on the router, wait for the lights to configure correctly according to the instructions. No setup fee is available on all bundles, broadband & phone, and broadband only packages. This promotion means you won’t pay the usual setup fee of £35. The beauty of a 30-day rolling broadband contract is that you can make it last 12 months or as long as you’d like,. Both Sky and Virgin have a varied selection of broadband speeds, all with unlimited downloads. uk that their partnership with Open Fibre Networks Limited (OFNL / GTC / BUUK) is being extended, which will enable them to expand their rival gigabit broadband, TV and phone network to cover UK homes on some of the operator’s existing (older) sites. It’s much simpler to use the download time calculator above, especially when you get into the hundreds or thousands of megabytes. Make sure that you have the cable run clear. If you have an other QuickStart installation from Virgin Media,. Solved: My broadband tv and phone couldn’t be connected due to the subcontractor not running the fibre the guy that came out to install - 5183703 Browse Virgin Media Virgin Media CommunityWhen you have Virgin Media Fibre Broadband, you don’t need a phone line. Help and Support from Virgin Media. However, you’ll still need to set up your landline telephone connection with Orange first before then choosing your broadband provider. They finished and left - 5393207Hi, I just wanted to share my experience as a new customer. Step2. 17 minutes ago. My broadband should have gone live on 2nd Dec 2022, I get a date each month but then the day of installation it gets pushed back to the next month. Virgin Media reserves the right to pass on any costs it incurs as a result of a total loss of service resulting from a customer’s action, for example a customer caused fault or in-home issue. 40 payment is due to cover the first two full working days. Hi @sarahasbury. Sky usually takes around two weeks to get a new broadband connection set up. All the numbers provided end up at customer Services who can't do anything and try to transfer you and you end up in a. Also the bolt on sim o2 contract with Virgin Ultimate Volt bundle states it’s unlimited data , unlimited mins and text however it’s only saying 250gb per month on my o2 app, I’ve rung o2 and they confirmed what I said and made a note and advised to check on my first bill for any changes but I’ve already checked my first bill and it. If you have had a Cable service before. Then plug your Sky Stream puck into your other TV and the power supply, and follow the on-screen instructions. How long does an upgrade take to activate? eden2. Region No. Activate Install Virgin Broadband Install Virgin TV Install Virgin Phone Hub Do this first. Virgin Media QuickStart is the free and faster way to get up and running, chosen by 680,000 people in 2020 alone. Once you’ve got all the bits and bobs in the right place, you can call our activation centre to activate your services on 0800 953 9500. 1. You’ll only need to change your plan if you want a new contract. This is what you need to do next: Connect the short adaptor cable to the connector cable that was plugged into your old set-top box. How to install Virgin Media broadband . 0. Openreach are responsible for the UK’s communications access network, including the physical phone line that we use to supply NOW Broadband. Whether you're a Virgin Media broadband or mobile customer, with the My Virgin Media app you can manage your account - and so much more - at the touch of a button. The cost of a new landline is around £140, while the cost of reactivating an old line is £. Both your fibre cable and Wi-Fi router will be plugged into this. v). BT offers superfast fibre broadband, with a top average download. Virgin media pod is an intelligent #wifi extender. Pay a fee. At least 30Mbps download speeds in every room or £100 one-off credit. How we'll install your FTTP. Broadband speeds. How to cancel Virgin Media Broadband and TV. Step 3 - Label the box – a letter came with the. Virgin Media confirmation usually comes after O2 and it can take up to 14 days for the Virgin Media speed boost to be active on your account. Advanced Virgin TV 360 set-top box with a wide range of blockbuster content, great features and exclusive add-ons. Despite me only being on - m100 broad band + Talk anytime phone (no t. Just push to fit Firmly push the end of the cables into the sockets. The installation was booked for mid-August and, as at that point a full. As Swifty said, you should test your connection wired before you make any claims to Virgin. £8 a month add-on or at no extra cost. per month. Confirmation email received and engineer appointment showing. Switching from Virgin Media to BT: The key points. Changing your TV box takes just over an hour. 0 and phone. . ago. Follow these instructions to set up your Boosters. So you won’t need to hop around. The Broadband Speed Code of Practice continues to apply to your fixed line broadband but will not cover broadband speeds provided over your Virgin Media’s Back-up Hub. See full list on cable. If all wayleave permissions are granted, we would then begin planning, cabling, and construction before then installing. All our services will be set up so, once you’re in your. In his 5 plus years covering broadband, David's work has been referenced by a variety of sources including ArcGIS, DIRECTV and more. The UK’s most popular channels, Catch Up services and built-in apps, in one place. Although expensive, their Freedom Broadband 30-day rolling contract can be very useful for those who would like to just test Virgin Media Broadband before committing to a long-term contract, or for those who are in temporary housing situations like students. Available to Virgin Media residential broadband customers on M50 broadband or faster. On the agreed activation date, plug your router into the master phone socket using the cables provided. This promotion means you won’t pay the usual setup fee of £35. Welcome to Virgin Media! This video will take you through installing your broadband, step by step. Plug your Wi-Fi booster into. Wie long will the QuickStart installing take me? WiFi Hub - 30 mins; Phone lineage - 5 mins; TV box -. Virgin TV’s powered by the same cable as our fibre broadband, so setup is simple. Minimum term applies to your broadband service, check basket for details. Volt benefits with O2. Feel free to pause at other times, too! First, we need to get you activated. Back to the top. New contract can be arranged – look for your next broadband, TV and home phone deal by signing in My Virgin Media > My Account, or My Upgrades & Offers; or Your Account for your next Virgin Mobile Free to switch providers – 30 days’ notice is all you need to give should you wish to leave. Once your property is connected to our network, you can buy phone, tv, and broadband packages from. This particular tariffs gives a huge 264Mbps average download speeds, 25Mbps upload speeds - and there aren. 168. Call either 0345 454 1111, or 150 from a Virgin landline or mobile phone. 0. Call, chat or visit a Virgin Plus store to get this offer. Mobile. Reset back to router modeInstall Hub 5 and Enable Modem ModeAvailable on new activations. The VM installer came and saw that the cable which had been cut from my new home needed to be installed, he noted that there must be a blockage which needs completing before he can. For information on service providers selling Full Fibre Broadband visit our FTTP providers page. BT charges £130 to install a new one, for instance. Networking and WiFi. Most customers are happy to install the equipment themselves, using the instructions supplied. TV box - 15 mins. £8 a month add-on or at no extra cost for Ultimate Oomph, Gig1 and Volt customers. You could try the text messaging service. how to install virgin broadband hubhow to install phonehow to return your kit1 Install your Wired Boosters Follow these instructions to set up your Boosters. £8 a month add-on or at no extra cost for Ultimate Oomph, Gig1 and Volt customers. The engineer will usually be at your home for one to two hours, doing work inside and outside your home and testing the new line. Granted the fibre broadband package is twice as fast as mine, but my computer wouldn't be twice as fast. Nice, easy, and convenient. Virgin Media scores a seemingly low 2. Maggy. How to transfer your home phone number. The equation for calculating download time is: File Size in bytes / (Download Speed in bits / 8) = Time. If so, do it now and just let the VM install run its course. 6, 10. Unless you are using socket 4 on a Hub5 you will never get higher than 940 on a single wired connection due to overheads. Options. This promotion means you won’t pay the usual setup fee of £35. You'll see this icon when we think it'd be helpful for you to pause the video. We have articles, videos and troubleshootin g guides for all your queries. Lines are open 12pm-10pm, 7 days a week. Last updated: 16 November, 2023 | Estimated Reading Time: 10 Minutes Can you install broadband yourself? In some cases, you will be able to install the. £140 for a new line. Joining in Options. the it was about 2 weeks later. 161346 Virgin Media D4A Self Install Guide_VMHUB_p_0803. co. VPN Apps. BT will inform you of the estimated time it will take for installation once you place an order and agree on a date for the broadband service to be installed. 1. You’ll also. The new fibre phone line is designed to work with the same phones as the old copper line. If your service goes down, and you report it to your provider, an £8. Sky, like most broadband providers in the UK, uses the Openreach broadband network to provide its services. Hi, I have just bought M125 broadband and received email from Virgin: "W e're sending your QuickStart install pack very soon. Choose the best spot for your wifi hub. 01/09/14 - 13:14 #2. Installation waiting times The quickest broadband installation time you can expect is within two weeks. Often people will google something along the lines of ‘virgin media moving home how long’. Leave our dongle plugged into your router. Delayed installation. Installation date delays. See this. Once you’ve picked your service, Sky will confirm your activation date. The only time you won’t be able to install Virgin yourself is if your home has. 'Switching from Virgin Media to Sky Broadband'. Your message will go into a queue and a representative will respond to you as soon as possible. Using your TV remote push the Input, AV or Source button. on 2 occasions i booked an engineers visit, to install virgin tvo box- running cable from connection outside to downstairs dinning room. Using the Virgin TV Go app, users can watch their favourite shows and movies from anywhere, whether at home or on the go. Help and Support from Virgin Media. 59pm on the date initially confirmed in writing with that customer. 22 Voice ControlThe answer is yes. They will drill a hole. You can check your activation date and follow the status of your broadband activation by. No setup fee is available on all bundles, broadband & phone, and broadband only packages. 7 3. They can also use your home’s electrical wiring to transmit the signal, like our Powerline Boosters. You should see one (or more) private address (es) for IPV4 - probably 192. Big news. All our deals are unlimited broadband. Help Broadband How to set up Virgin broadband Whether you’re a new customer setting up equipment for the first time or you need to replace a Hub, Follow our step-by-step. Solved: Hi, On Friday I signed up for a broadband contract for my new home and was surprised to get a phone call this morning from an - 5171702. David is from and currently resides in the Charlotte area with. Changes to Virgin Media prices 2022. Further exclusions & legal stuff apply. Virgin Media Smart Home with Google Nest FAQs. You can choose from a range of superfast speeds: M50 – average speeds of 54Mbps.